Privacy Statement – Letterkenny Speech Therapy

When you use Letterkenny Speech Therapy, you trust us with your personal information. This Privacy Statement explains what data we collect, why we collect it, how it is used, and how it is protected. If you have any questions, please contact us.

Anita Gallagher is the data controller and is responsible for ensuring compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal data as part of providing a professional speech and language therapy service. This may include:

  • Healthcare and clinical records

  • Educational information (e.g. school reports, IEPs)

  • Contact and administrative details

  • Financial records (e.g. invoices and receipts)

Information collected may include names, dates of birth, contact details, medical and developmental history, assessment results, reports, case notes, and correspondence. Audio or video recordings may be used with consent.

We do not store credit card details. Payments are processed securely through third-party payment providers.

Where Information Comes From

Information is provided directly by clients or, in the case of children, their parent(s)/guardian(s). With consent, information may also be received from schools, medical professionals, or other allied health professionals.

How We Use Your Information

Your information is used to:

  • Provide assessment and therapy services

  • Maintain clinical records

  • Manage appointments, accounts, and communications

  • Comply with legal, professional, and financial obligations

Data may be used for research or training purposes only with written consent.

Data Retention

  • Clinical records: retained for 5 years after the last session (unless required longer by law or consented use).

  • Financial records: retained for 6 years in line with Revenue requirements.

  • Contact data: retained for 6 years or longer where legally required.

Records are securely destroyed after the relevant retention period unless legal or safeguarding reasons require otherwise.

Sharing Information

We do not share personal data outside Letterkenny Speech Therapy unless:

  • You have given explicit consent

  • It is required by law (e.g. Children First Act 2015)

  • It is necessary for financial or administrative purposes

Third-party processors used may include payment providers (e.g. Stripe, SumUp) and clinical record systems (e.g. WriteUpp), all of whom are GDPR-compliant.

Consent

Clients are provided with this Privacy Statement before services begin. Written or digital consent is required before assessment or therapy can commence. Consent may be withdrawn at any time by contacting Letterkenny Speech Therapy.

Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure electronic systems with password protection

  • Locked storage for physical files

  • Restricted access to authorised personnel only

Data is stored only for as long as necessary and is kept accurate and up to date.

Your Rights

You have the right to access, correct, or request deletion of your personal data in line with GDPR. Requests must be made in writing. For children under 16, requests are made by a parent or guardian.

Further information on your rights is available at www.gdprandyou.ie.

Date of document: 02/01/2025
Review date: January 2027

Letterkenny Speech Therapy
CORU number: SL068455